GOODBYE JWC HELLO OWB
where we started
Dear customer ,
I want to take a moment to thank you for being part of our journey. Many of you first knew us as Jacob’s Window Cleaning & Pressure Washing (JWC) , and your support during those early years helped us build the reputation we’re proud of today. Because of loyal customers like you, we’ve grown, refined our services, and rebranded as Ohio Wash Boss — but our commitment to professionalism, punctuality, and personal service remains exactly the same.
We’re excited to share some important updates:
*** (phone # did not change!!!) ***
• New Systems for Better Service: We’ve upgraded our communication and scheduling processes so that no phone call or email ever gets missed. Quotes are sent promptly, follow‑ups are consistent, and your overall experience is smoother and more reliable than ever.
• Updated Price List: We’ve refreshed our pricing to reflect the wide range of services we now offer. While some adjustments were necessary, we’ve kept our focus on fair, transparent rates that deliver the best value in Northwest Ohio.
• Enhanced Customer Experience: These changes aren’t just behind the scenes — they’re designed to make your interactions with us easier, faster, and more enjoyable. From the first call to the final rinse, we want you to feel confident and cared for.
At Ohio Wash Boss, we’re still the same licensed and insured team you trusted as Jacob’s Window Cleaning & Pressure Washing — only now with stronger systems, a broader reach, and a renewed focus on delivering 5‑star service every single time.
We’re proud to serve communities across Lima, Findlay, Kenton, Ada, Elida, Shawnee, Bluffton, Ottawa, and Columbus Grove, and we’d love the chance to serve you again soon. If you’d like to see our updated price list or schedule your next service, simply reply to this message or give us a call.
Thank you again for being part of our story. Your trust has shaped who we are today, and we look forward to continuing to earn it with every job we do.
With gratitude,
Jacob Kunkleman
at the begining
we have come a long way!!!
Growing With You at Ohio Wash Boss
At Ohio Wash Boss, we’ve always believed in being transparent with our customers. As a growing business, we’ve had our share of growing pains. In the past, customer inquiries sometimes slipped through the cracks because we were juggling notes and paper records. We know that wasn’t ideal, and we appreciate everyone who stuck with us during that stage.
Now, we’ve put strong systems in place to make sure every inquiry gets the attention it deserves:
• Streamlined CRM: All customer inquiries are now tracked in one place, so nothing gets missed.
• Instant Quotes: You can get a price within minutes, right on our website—no waiting, no back-and-forth.
• Instant Scheduling: Once you’ve got your quote, you can immediately book the day and time that works best for you.
• Call Assistant Backup: I personally aim to answer every call right away, but if I’m tied up, our call assistant ensures you’re never left waiting.
• Upgraded Equipment: We’ve invested in tools that deliver a cleaner finish around your property while increasing efficiency and productivity.
• Bundled Packages: Choose from different service tiers to get the exact level of care you need, with great value.
• Satisfaction Guarantee: Every job is backed by our promise—if you’re not thrilled with the results, we’ll make it right.
. Price List Updated : our price list has been updated to reflect the costs we have as a business while keeping in mind affordability for you the customer.
We’re proud to be evolving, and even prouder to serve Northwest Ohio with professionalism, punctuality, and care. Thank you for growing with us—we’re excited to keep raising the bar for your experience.
